Browse Legal rules for wallet records
Our Legal notice sets the conditions for opening, using and closing your account, with access depending on local law. We may ask for a clear phone verification step before account access and use the details you provide to match wallet activity with the correct account record.
-
1
DANA, OVO, GoPay, QRIS, bank transfer and virtual account references appear only as payment context for tracing a transaction or resolving a status question. For an Indonesian account opened from Bandung or another supported location, the applicable policy can depend on local law and the details
-
2
supplied during verification. We keep the current Legal wording available before you proceed, and changes are shown through the policy area rather than hidden inside a cashier screen. If a rule affects your account, we explain the relevant request path and the records needed to assess
-
3
it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.